Abstract
May 2023
Improving member experience and healthcare utilisation for private cancer patients
Clinical complications are a reality for a large
number of patients undergoing cancer treatment
These complications create significant, but avoidable costs for private health insurers – over £5m for every 1,000 people.
What is more, customers increasingly expect a more personalised member experience from their insurer. But personalised cancer care is not just available “off-the-shelf” and needs specialist skills.
Alvie is a hyper-personalised, 360 digital health coaching
solution backed by almost a decade of clinical research
We are experts in cancer care and can provide your members personalised support during their treatment to help them recover better.
We deliver better health outcomes for patients and lower the avoidable costs of clinical complications.
Alvie 360
How do we help people recover better?
Alvie 360 is a health coaching programme that lasts up to 10 weeks.
Using real data and regular coach check-ins, we build and refine a risk-stratified and 360° – physical and psychological – individual health profile.
This allows us to actively identify and manage risks before they escalate, hyper-personalise the coaching recommendations, offer consistent encouragement and motivation, safely monitor progress and intervene with expert clinical support as required.
Our work today with Vitality
For the last 12 months, we have been providing personalised coaching support to Vitality members diagnosed with cancer
We have worked across all tumour sites and treatment pathways
The financial case for making Alvie part of your personalised care toolkit
Alvie is significantly lower cost than building an in-hospital prehab service which typically costs c£1m for every 1,000 patients.
We deliver demonstrable cost savings by reducing healthcare utilisation, resulting in an average cost saving of £1,263 per patient. This generates a compelling return on investment.
How Alvie can help
Personalisation of member experience
Patients love Alvie (NPS = 80) and we deliver strong programme engagement to support your own member experience.
Healthier and happier members
Alvie has proven to materially improve the Quality of Life for cancer patients (EQ5D-DL +23%).
Digital-first solution
Out digital-first coaching solution can integrate with and complement your own digital strategy.
Net zero
In-hospital cancer pathways are carbon intensive. Our remote, digital first solution can help reduce emissions by 80%.
We deliver real health improvements
for our patients
+23%
Quality of Life (EQ5D-5L)
+22%
Physical activity score (METs min week)
+40%
Step count
+50%
Protein per day
-60%
Anxiety score
-40%
Distress score
+19%
Self efficacy
* All numbers based on real Alvie clinical research
Doing good for thousands of people
It's been lovely sharing this journey with you over the few months or so. Thanks for being a lifeline over a challenging period of time. Your support and check ins were priceless! I'm all set for my new yoga class, signed up and starting on Monday!
Sarah, 63
I'd just like to say thank you for yesterday, today is much brighter for it 😊
Lynne. 43
I'm so appreciative of having Alvie to help me through this chemo, I don't know what I would have done without you. The job you do is so important, you are always so positive and that's helped me to stay positive
Aadhya, 68
Thanks for helping me with the technology. This is a great idea and just what I need to keep me on track
Tony, 81
Big thanks to the programme as I've learned and implemented new techniques on how to deal with my illness
John, 74
You’ve given me confidence, and something to work towards. You have been encouraging, helpful and a great resource
Lucia, 67
Thank you for being with me on the journey. It was difficult mentally and physically and I'm in a much better place now. I'm very grateful for you being there for me and encouraging me
Imani, 74
Your suggestions have made a huge difference to how I feel and how my digestion is working. As a result I have more energy and am able to do more
Naomi, 58
Love the exercise suggestions and advice. They are always bang on!
Craig, 61
With your help… I’m finally implementing lifestyle change. I feel like now everything has become part of my normal daily life. It’s not a chore to exercise or plan my meals or prep food every day. It’s part of daily life, I’m really enjoying it. ... Good for my children and my husband...
Elena, 49
It was difficult but with your help it’s been absolutely amazing… it’s been transforming… it’s been the best thing that has ever happened to me…
Aman, 69
Our peer-reviewed research in cancer care
Peri-habilitation / pæɾi-həˌbɪlɪˈteɪʃən is the care of patients before, during and after treatment.
It provides people with a physical and psychological buffer to withstand the effects of treatment, help them recover better and lower the costs of healthcare utilisation.
Rest assured with an
accredited service
Get in touch
Discover how we can help your organisation improve health outcomes and reduce costs.