Accessibility Statement

Accessibility Statement

Introduction

Alvie Limited, trading as “Alvie” (“we”, “us” and “our”), is a company registered in England under number 11096924 (“Alvie”). Our registered office is TOG, 24 Greville Street, London, EC1N 8SS.

This accessibility statement applies to the Alvie mobile app.

This mobile application is run by Alvie. We want as many people as possible to be able to use the application. For example, that means you should be able to:

• Use a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver) within the app and still be able to listen to access content

• Use colour correction (from your phone settings) within the app and still be able to access content

• Use colour inversion (from your phone settings) within the app and still be able to access content

• Change screen size (from your phone settings) without losing content off the screen

• Use magnification (from your phone settings) within the app

• Define how long you can have a push notification message displayed for to take action

• Use the app on mobile phones of different sizes, phablet, and tablet devices

We’ve also made the application text as simple as possible to understand.

How accessible is the Alvie mobile application?
We are working on making our app more accessible with each release. For the time being, we have the following limitations:

• You cannot change font size

• The app functions in a portrait view, and you cannot rotate screen from portrait to landscape

Feedback and contact information

If you need information on the Alvie mobile application in a different format such as accessible PDF, large print, easy read or audio recording, please contact us at support@alviehealth.co.uk.

We will process your request and get back to you as soon as possible.

Reporting accessibility problems with the Alvie mobile application

We’re always looking to improve the accessibility of the Alvie app. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact us at support@alviehealth.co.uk.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the accessibility regulations. If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about the Alvie mobile application’s accessibility

Alvie is committed to making its mobile application accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

The Alvie mobile application is working towards compliance with the Web Content Accessibility Guidelines version 2.1 AA standard.

What we’re doing to improve accessibility

We have a section to our roadmap dedicated to accessibility improvements and these are considered in planning for each monthly app release.

For example, being able to change text size is currently being analysed and designed and will be added to Alvie’s accessibility roadmap when this process has been completed.

Preparation of this accessibility statement

This statement was prepared on 26th October 2021.